Simply, Secured. Cyber Protection for All.

Managed Detection Response

Managed Detection Response (MDR) is a comprehensive cyber security service that provides continuous monitoring, detection of and response to threats.

This approach combines advanced technology and expert human analysis to identify and mitigate security incidents in real time.

MDR services offer 24/7 protection, leveraging threat intelligence and sophisticated tools to detect and respond to potential threats quickly, thereby enhancing an organisation’s security posture without the need for extensive in-house security resources. This proactive approach helps organisations manage and reduce cyber security risks effectively.

managed detetction response

Why do I need to have MDR?

Proactivity is a key part of any effective security posture. MDR, with its continuous monitoring, ensures you can detect attacks rapidly and respond faster, protecting your systems and operations.

Things to know about Managed Detection Response

An MDR cyber security service is crucial for several reasons, particularly in today’s threat landscape. This solution can help you:

  1. 24/7 Monitoring and Threat Detection – continuous monitoring to detect and respond to threats in real-time
  2. Advanced Threat Detection – identify sophisticated threats that traditional security measures might miss. This includes zero-day exploits, ransomware, and advanced persistent threats (APTs).
  3. Expertise and Experience – MDR services use cyber security experts specialising in threat detection and incident response
  4. Reduced Detection and Response Time – MDR services are designed to significantly reduce the time it takes to detect and respond to security incidents. This quick turnaround is crucial in limiting the impact of cyber attacks.
  5. Scalability – MDR services can scale according to the size and complexity of your organisation
  6. Cost-Effectiveness – MDR service on average is more cost-effective than building and maintaining an in-house security operations centre (SOC)

Managed Detection and Response (MDR) combines advanced technology with human expertise to provide continuous monitoring, detection, and response to cyber threats. 

  1. Initial Set-Up and Integration:
    • Assessment and Onboarding – the MDR provider begins by assessing your organisation’s existing security infrastructure, identifying key assets, vulnerabilities, and potential threats
    • Integration – the MDR service is integrated with your existing security tools and infrastructure, such as firewalls, endpoint protection, SIEM systems, and network monitoring tools. This may involve installing agents or sensors on critical systems and endpoints.

  2. Continuous Monitoring:
    • 24/7 monitoring of your IT environment
    • Data Collection: Continuous collection of logs and endpoint activity data to build a comprehensive view of your security posture
  3. Advanced Threat Detection
    • Using advanced technologies such as machine learning, artificial intelligence, and behavioral analysis, the MDR service identifies unusual patterns and anomalies that may indicate a security threat. 
    • Threat intelligence feeds from various sources are leveraged for updated intelligence on the latest threats, attack vectors, and indicators of compromise (IOCs). This enhances the ability to detect known and emerging threats.
    • Mitre framework
  4. Human Expertise:
    • Experienced security analysts review and investigate alerts generated by automated systems. They differentiate between false positives and genuine threats, providing validation and context to the detected incidents.
    • Proactive threat hunting activities are conducted by security experts to uncover hidden threats that automated systems may miss. This involves searching for indicators of compromise and potential vulnerabilities within your environment.
  5. Incident Response:
    • Upon detecting a confirmed threat, the MDR team takes immediate action to contain and mitigate the incident. This may involve isolating affected systems, blocking malicious IP addresses, and terminating harmful processes.
    • Collaboration – the MDR team collaborates with you to implement remediation measures and restore normal operations, providing detailed guidance and support throughout the response process.
  6. Continuous Improvement:
    • Insights gained from incidents and threat hunting activities are fed back into the detection algorithms and response playbooks to continuously improve the effectiveness of the MDR service.
  7. Regular Report and Communication:
    • Regular reports and real-time dashboards provide visibility into the security status, ongoing threats, and incident response activities.

When selecting a MDR service, several key factors and features should be considered to ensure you choose a provider that meets your organiation’s specific needs and enhances your cyber security posture. Here’s what to look for:.

  1.  24/7 Monitoring and Response
    • Ensure the MDR service offers round-the-clock monitoring and incident response. Cyber threats can occur at any time, so continuous coverage is essential.
  2. Advanced Threat Detection Capabilities
    • Look for advanced detection technologies such as machine learning, behavioural analysis, and threat intelligence integration
  3. Incident Response and Remediation
    • Verify that the MDR service includes not only threat detection, but also incident response and remediation actions to contain and mitigate threats effectively
  4. Integration with Existing Infrastructure
    • The MDR service should seamlessly integrate with your existing security infrastructure
  5. Transparent Reporting and Analytics
    • Dashboards and regular reports should be easy to understand and actionable
  6. Proactive Threat Hunting
    • The MDR provider should offer proactive threat hunting services to actively search for and identify potential threats before they cause harm
  7. Cost and Value
    • Evaluate the cost of the MDR service relative to the value it provides. Consider the total cost of ownership, including any additional fees for setup, integration, or customisation
BENEFITS

Minimise cost and maximise security

Detected vulnerabilities are of high or critical severity
0 %
Source: Edgescan 2024 Vulnerability Statistics Report
CVE vulnerabilities in 2023
0
Source: CVE
EXPERTISE

Why choose Criticalis?

We work hard to ensure you don’t have to. We keep abreast of the various vendors in the market and how their solutions and services are being rated by various industry testing groups. We ensure that the services we recommend are both technically top performers, but also price competitive and offer a good overall service. We can assist you in the rollout and fine-tuning of the solution.

“If I’d known the results in advance of the security analysis on our network, I would have taken half the time to instruct them and probably been willing to pay twice as much.”

IT Manager
Manufacturing Industry

Talk to one of our experts to find out more